Consumer Law
Consumers who seek or acquire by purchase or lease either goods
or services are protected from deceptive trade practices by unscrupulous
sellers. These protections are found in the Deceptive Trade Practices-Consumer
Protection Act, or DTPA for short. There is a laundry list of
prohibited acts and practices.
To make a claim under the DTPA one must only show
that the seller's actions or omissions were the "producing
cause" of the consumer's damages. Similar to torts, there
are different mental states specified, with a "knowing"
or "intentional" element, which if proved, provides
for triple or treble actual damages, including claims of emotional
distress. There are a few defenses to such claims and it requires
virtually innocent conduct.
Another important benefit to a consumer who prevails
under the DTPA is they are entitled to receive attorneys' fees
from the seller. This encourages consumers with even small damages
to seek compensation for their losses and ensures the ready availability
of an attorney to pursue unscrupulous sellers.
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